Richard Kroll Total Image

Doesn't Recommend

Amber F.

Joined 9 months ago

Im soooo pissed. Im a mixed . So you just can't give me a color that I definitely didn't want but suggested that the color that was in my hair the best fit for my complexion. I can't belie ve the owner snuck in an extra $ 75 fee for color. All together $225. For what. You can't just blow out my hair and straight it with an iron then send me off into the hot humid air. At the end of the day I looked the same as I did when I woke up.$225 , shoot I should've got free products for that price. Back to the Dominican's I go and thete WAY cheaper !!! Believe that. NEVER AGAIN.

Recommends

KFLL

Joined 5 years ago

GREAT Place~. I've been coming to RKTI since 1991 and I've never had bad service. Everyone is so friendly and knowledgeable. Many of his staff have been there a LONG time. Richard himself, takes a hands-on approach to everything there to make sure it's top-notch. Seating area is comfortable with good magazines, but I've never had to wait long enough to really read anything. The salon is very clean, quiet and professional. They have a great selection of products, but have NEVER forced a sale on me. I would highly recommend RKTI to anybody!

Doesn't Recommend

adeang

Joined 4 years ago

Not a very good place. Hair cut was good, but would NEVERr go back due to the fact that I had to STAND while waiting for sylist. There are like 2 teeny tiny couches to wait, which one was full and one had 1 rude ignorant you know what who would not move her you know what or her handbag to let me or my daughter sit. Not a happy camper, for such a hotty totty place, should have more sitting area for their clients. I felt the receptionist should have been more aware of this and made sure I had a place to sit, had to stand for about 15minutes..........ridiculous

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ldixon62

Joined 6 years ago

Best service , wonderfully talented staff , very professional. From the minute I walked in till the moment I left the staff was friendly and professional. Richard personally takes responsibility for his salon and staff. He is very talented and works closely with all his staff to make sure your visit is all you expect.

I would recommend this salon to anyone looking for professional hair care with a staff that listens to what you want and makes sure your comfortable at all times. I felt like I was in a salon back in Atlanta or NY.

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suejenpac

Joined 6 years ago

"Best massage anywhere". I highly enjoyed my massage at Richard Kroll T.I. a few months ago with their therapist Kerry. I travel often and have had many massage therapists in my years but this one was the absolute best in tune, theraputic massage I have ever recieved... Someone told me she moved to Sensational. Is this true? Sad to say but this is too far for me.... Very neat salon, friendly staff, I'd recommend.

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nazarethmom

Joined 6 years ago

Relaxing Atmosphere. I went to RKTI to have a massage at the last minute. I do get frequent massages because I travel often for my job. I got an appointment the day of and was taken back at the quality of service I received being a new client. I felt as if I was a client for years. So friendly, everyone. I was greeted at the door by a friendly receptionist who introduced me to my massage therapist Kerry. She was very clean and well kept. She performed the Swedish Massage and I have to say she put me to sleep it was so wonderful. I recently moved my family to the Lehigh Valley and this is definetly one of the businesses I put on my speed dial. I am looking forward to taking my daughters there for their first manicure and pedicure as well.

This review was to let everyone and anyone know who loves a massage or never had one and is nervous, go and relax. It is the best atmosphere you could ask for and a very professional staff.

Thank You Richard Kroll for making me feel at ease!

Recommends

snowbunny16

Joined 7 years ago

hair stylist. OUTSTANDING!! Excellent service, and wonderful style. Was my wedding day and Richard himself did my hair and it was outstanding, very elegant, and priced right. Well worth it, would definately go there again for a formal event hairstyle. Professional and friendly. Highly recommended.

Doesn't Recommend

samanthafoxyred

Joined 7 years ago

Very Poor Service! Would not recommend to anyone!. Very ignorant and unprofessional! Did not listen to what I was looking for - Rude and insulting! There are many other quality salons in the Lehigh Valley area - Do not waste your time and your money!

Doesn't Recommend

beehappy

Joined 11 years ago

below average and expensive. I got a French pedicure that was a little messy, and it started peeling and chipping after one week! Every other pedicure I've gotten has lasted about a month. It was also way overpriced at $45.