Partridge In A Pear Tree

11/02/09

Condescending and Rude

by Suska

It has taken me several months to put aside my anger and write this review. One year prior to my daughter's wedding I went to this shop with my sister. My goal was to see what kind of dresses were sold and also to try on a few dresses so that I could get a feel for a style that would work for me. No one offered me any help. When I took several dresses back to the fitting room, I was told to sit and wait while the saleswoman helped one other customer (yes, there was only one other costumer at the time!). After about 20 minutes I was allowed in a dressing room. To my surprise, I tried on and loved the first two dresses. However, when the saleswoman found out that the wedding was one year away, she told me in clear, loud, condescending voice, "You are wasting my time. Come back in January and I'll dress you appropriately for a Country Club reception". Needless to say, I was shocked! My sister is a store manager in charge of 90 employees. She said that she would fire any employee who spoke that way to a customer. A soon-to-be bride was shopping with her mother. She actually apologized for the saleswoman and told me that I was not wasting her time! I have never experienced such rude treatment. There is a happy ending to this story. I found a stunning shop just outside of Philadelphia and spent quite a bit of money on a gorgeous dress! I will never recommend Partridge in a Pear Tree based on my experience.

• Cons: Terrible service

09/27/09

Fantastic Place to Shop

by Eagle00072

For the past eight years at least I have shopped at this store and have never had a problem. Mary and Dana have always gone out of their way to serve me whether it be a wedding, graduation, attire for a cruise, a dress for a pagent, or simple articles of clothing to chaperone school trips with my children, or a dress for church. In additon I have always found the proper accessories such as shoes, purses and jewelry. If I ever did have a problem it was always corrected efficiently and effectively. Never has Mary or Dana been rude to other customers nor have they been rude to me.

There was a time in my life when I worked as a bridal consultant myself. People must remember that this is a speciality shop. Very expensive stock is at risk. By this I mean people come into to the store wearing pounds of makeup and jewerly and get offended when asked to remove it. Remember, these dress are not sales, but pieces that can be immediately sold off the floor. This enables the customer to purchase something without ordering and many time is a one and only piece. Make-up stains and jewerly will catch on many o the fine fabrics offered. People do not want damaged goods but it is not the responsibily of the owner to correct the problem due to the neglect of the customer., The customer should know better. In addition the customer needs to allow time. Selecting something at a specialilty shop is just that, special and one needs to allow time a d patience to do so.

I will continue to shop at Partridge in a Pear

Tree, and will highly recommended it to anyone looking for a speciality dress, or simply something to wear to church, or on vacation. I know I have found things there that are in style, and not found in any other stores in the area and always receive plenty of compliments.

• Pros: Personal Service and a fantastic selection
• Cons: None

05/11/09

Academy Award Winners for Rude and Obnoxious

by reenie

I have been to about fifty drss shops/boutiques over the last 3 years for Mother of the bride dresses for my daughters' weddings. The sales women and owner are the most obnoxious women I have ever met. I found a dress I Iiked and unfortunately could not find another boutique that had the same dress. I tried desperately to find another dress somewhere else so i would not have to give these rude people a cent. Having no luck I did buy the dress (and they marked up the price) only to get it home and find out it smelled as moldy as the boutique. Shopping for a dress for you child's wedding should be a fun and exciting experience-so I highly recommend you avoid this boutique so it can be.

• Pros: There are none
• Cons: The fact thay they're still in business