I called Curtis Total Service because my furnace was not running. The contractor added water to system and began to up sell me on service agreements. They billed me for Service Call $77, for Diagnostic $158, and $277 for balancing the system. Adding water and bleeding pipeline. An hour after he left furnace stop running. Having spent the night with no heat I called another company who repair the problem, which was a faulty primary control. System ran like a gem the rest of winter. Having tried to reach Curtis Total Service to complain, with no result, I stop payment on check. After 18 days Curtis TotalService Operational Manager finally contacted me. I told him of problem and told him I would pay him $77 for service charge. He stated that wasn't satisfactory. I sent him check for $77. This resulted in Curtis Total Service turning the collect over to Gross McGinley law firm. The lawyer for this firm had no desired to settle this issue even though she was contacted by the Pa, Attorney General Office. She was more concern with esculating the case to a Jury Trial while requesting $1000 judgment for her legal fee.
Great Service--My company will use again!. My work recently needed me to call a plumber so I called Curtis Total Service because I remember hearing their jingle in the morning on my way to work. The lady I spoke with was very nice and quickly set an appointment. The guys arrived on time and were very friendly and helped us save $50 with a coupon from the phonebook. My boss was very happy!
Curtis is the real deal. The guys at Curtis are the real deal. I called them first thing in the morning for a problem that sprung up. I explained to them that I needed someone immediately so I could get to work as soon as possible for a meeting. In 20 minutes I had a plumber at my house and I made it in time for my 10am meeting. I have tried a few plumbers before and never got this kind of service. Call them the next time you need plumbing work done.
Professional Service. These guys showed up on time and did a very nice job. I found Curtis Total Service to be a very well run operation from arrival to clean up. As far as price, I find them no more expensive than other premium service providers that have done work for me. I found the service well worth the money.
NEVER use this company. Do not EVER use Curtis Total Service, Inc for any home repair service!!!! We called them when we had our plumbing issues on May 18th. They charge $77.00 just to come out to "look" then wanted to charge us over $400.00 to snake it. We told them no and to leave. Today, May 25th we get a certified letter from an attorney's office billing us for $227.00! I called Curtis Total Service, and was told I need to talk to the attorney. I said we never got a bill, it’s not even been 1 week and I would bring her the $77.00 today to their office, she said we have to deal with the Attorney. Called attorney, had to leave a message. This is horrible service! Terrible Company!
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