Easton >Dry Cleaning & Laundry Services > Al's Cleaners
1134 Northampton St, Easton, PA | Directions 1804240.690435 -75.225650
Mon - Fri, 7am - 7pm; Sat, 8am - 3pm; Sun, closed
Neighborhoods: West Ward
I dropped off a rug at Al's in November 2012 so I could have a nice clean rug before my Christmas guests arrived. After a couple of weeks I called to see when it would be done. I was told it would take some time to dry since it hangs to dry. A few weeks later I called again. This time I was told that the only person who cleans rugs had broken their leg. I'm understanding, it's only a rug, I could wait. Little did I know that I would have to wait EIGHT MONTHS!!! I called regularly enquiring about my rug to be told, no it wasn't in they would call. I finally got the call 3 days ago. When I went to pick up my rug I asked for a discount for the inconvenience of the rug being in their possesion for 8 months. The man who was working informed me I would have to ask his father if I wanted a discount and he would be in at 5 ( this was at about 1:30) Apparently customer service and satisfaction is not a priority. If they don't care about customers perhaps they don't deserve any.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Al's Cleaners on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.