Crook, dishonest. New something was wrong with car but was not upfront with it. After I told him I would pass on the car, he was very defensive and talked about trust.
Worst Place Ever!!!. NEVER EVER WILL I DO BUSINESS WITH THIS PLACE AGAIN! Stay away folks! I am still waiting on registration and wont be able to drive in a couple of days. They gave a lot of bogus excuses & when I checked with DMV...they tell me that there was no transactions on record. Now I have to take them to court! Plus...when I called the bank to report them...the bank stated that they had numerous complaints & that they are going to stop doing business with them!
Registration Way To Long 2 months 20 days still waiting. I got lucky in the sense with these guys as far as not getting a bad car. I knew what to look for and I know what I can and cannot fix when it comes to cars. So as fair as the car it needed some minor exquast work a new thermostat,tires and a hub bearing which I fixed 6000k miles later and the car is running fine no problems at all with the car. Now as far as customer service and the registration these guys are horrible. My temporary registration runs out in 10 days and I will not legally be able to drive the car after that. I called penndot and the DMV neither have received the registation papers from the dealership yet. Everytime I call Chris to ask him whats up he plays dumb and says he sent that but we both know thats not true. These guys sit on the money as long as they legally can to make more interest off it. I've been in contact with my lawyer and am fully prepared to bring them to civil court if I do not receive my title within 10 days.
Stay Away!!!!!!!!! Bad Customer Service !!!!!!!!!!!. Worst experiecne ever!!!!!!! We drove 2 hrs to purchase a car from them. Wish I would of read the reviews first. I never would of went. They are terrible. Didnt give us hardly anything for our trade in, and didnt take any money off price of car as they said they would. The bumper was missing some bolts and they said they would take 200.00 off price of car to help us pay for repairs. LIED...Then a week after having car I got pulled over by police because he said my taillight wasnt working. So when we looked at the light the cop found tape over the light bulb. So when they took off the bumper and painted it they lost the bolts for the bumper. Then 2 days after that a wheel bearing needed to be replaced. So I callled the dealership and talked to Pat Cerino. I asked him if i needed to drive it back 2 hrs to have them look at it or could i take it somewhere aroiund my house. He said i didnt need to drive it there.So i took it to a dealer and 544.00 later it is fixed.My money , not theirs... I faxed the bill to them and they refused to pay it. They should be closed down. With all the bad reviews and all the people they rip off they should be out of business. Good thing we live 2 hrs away or my husband would of drove the car right thru the front window....Beware everyone..Bad Business & Customer Service........
less than 2 years ago I purchased a VW Jetta with 89k miles for almost 6k after tax n tags. 2 DAYS after I took the car off the lot the check engine light went on. Turns out the catalytic converter was bad (600$ for the part alone) took the car back to the dealership. not only did they refuse to fix it they also refused to return or trade for something else on the lot. 2 weeks after that the O2 censor went bad, and the air condition compressor went as well. 1 year after purchase the engine blows. Here we are 2 years later we are now getting rid of the car as it needs a new transmission, and alternator
. the absolute worst dealership in the lehigh valley!
Everybody aware, this place is a scam and stay far away. I had a horrible experience at this place when I bought an SUV here. The salesman Chris said the SUV is in good condition and no check engine light on, a month later when the inspection time comes, I found out that the check engine light wire was disconnected and the SUV has oxygen sensor problems plus ignition coils and power transitor plus whole bunch of other codes. They intentionally cover the problems so that we did not see and bought the vehicle. One more thing, this place took 3 long months for the registration to be processed. The Jack guy owner of this place always play dumb by saying "I can't hear you" or " I don't understand what you are talking about" when we ask why the registration and title take 3 months long to get processed, and why you lie to me about the vehicle problems. These guys never return your phone calls eventhought they promise to call back.
Don't buy anything from this place even they sale for thousand of dollars cheaper than other places. I will file complaints with the Better Business Bureau, State Attorney General, and local municipal court.
This place deserves a negative rating.
Same old inventory owner is a terrible mean nasty no body. I drive by this place every day.I have seen police there all the time breaking up arguments with people they ripped off.The owner has been taken to court on a monthly basis.They do manage to sell a car here and there but for the most part they just move the cars in different spots weekly.The company has ripped off thousand of people I can guarantee any good reviews they do have were written by the owner or his employees.No body like this guy repair garages do not even want his warranty work.The owner has a very long tarnished reputation was a former J's sub owner which failed and he started selling cars somewhere a long his many years of worthless living.His family hates him too.He has no character and carries a low IQ and tries to pass him self off as a business minded person.Through the years his name has come up in every breakfast shop in the area,all the locals are aware of this shady low life company.All those negative posts are right on the money and then some.I honestly feel they were kind to the scumbag owner.He is pretty old now so hopefully he will retire soon.I hear he has a metal door in the office that is like safe room.Any confrontations he has had are mostly behind a locked door and him dialing 911.His name is Jack.
terrible ownership. I looked online and found a car i wanted, a 97 mustang cobra. I talked to a salesman and scheduled a visit for that weekend, as i am stationed in bloomsburg and wouldn't be able to get down to bethlehem after work. The salesman seemed like he didn't know what car i was talking about at the time. I called today to make sure the appointment was still on, and the owner answered the phone. I explained that i was looking for a lower price than listed for a 14 year old car with over 100,000 miles. From there we got into a heated discussion about why someone wanting to make money selling vehicles would work on making a deal for one car, when that person is looking to upgrade his other two vehicles sometime this year. Apparently, my business professors in college were wrong when they said customer loyalty is important. Apparently this joker buys everything in his life with no negotiation on price...i'd love to be his realtor! I tried to explain to him that i wanted to take a look at the car first so we could negotiate, but he talked over me the whole time. I have reported him to the better business bureau, and i wish there were other people to report him to. Its apparent from the reviews that he was never taught manners, or apparently, anything about business. I guess my money isn't as good as anybody else's money, so i guess i'll have to spend it on a different car. I also really like how he shows his true character by commenting on people's reviews and clicks on the 'not helpful' button on peoples reviews too. hey buddy, maybe you should run for some kind of office, you've got the slander part down.
Bought a car here before. Can't believe it - bought a car here about 10 or 12 years ago from Nick and my son needed a car recently so we stopped in and there he was - Wow - still working and treated us very well .We ended up buying a six year old sedan from him and are pleased with our purchase .Hope he never retires .
I had a very positive. Dealing with Jeremy was very easy and enjoyable. He didn't try to blow smoke up our rears, and came to an agreement very quickly. I am very happy with my SAAB 93, and would go back there anytime I need a car.
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