Rich Mar Florist

Doesn't Recommend

dancemom37

Joined 3 years ago

Do Not Use!. I received flowers as a gift and, fortunately, the people who sent the flowers also sent me a picture of the flowers that were advertised. What I received was a clump of flowers stuck in a dollar store vase. The advertisement showed a beautiful arrangement with 4-5 times the amount of flowers in a beautiful vase. In addition, no flower food was provided.

My friends then requested a replacement be sent. When it arrived Rich Mar wanted the old bouquet back and the replacement bouquet was even smaller than before, droopy and still no flower food! The vase looked more similar to the one advertised, but it was certainly far less spectacular in person. No apologies were ever made. When I called to complain they insisted I'd received it as advertised, but then he admitted he had never seen the arrangement I received or the advertised picture. I emailed him the pictures, which obviously showed a huge difference in both size and quality. When Rich Mar received the pictures, they acknowledged nothing, just suggested we contact FTD for a refund since they hadn't charged my friend's credit card.

When my friends contacted FTD they said they would have flowers resent from another florist and stop dealing with Rich Mar. Thank goodness!

Recommends

swallybee

Joined 4 years ago

Beautiful Arrangements!. The flowers arrived fresh and beautifully arranged. Some of the flowers were open most were close to opening. They smelled and looked gorgeous for days! I will definitely use Rich Mar again!!!