03/03/09
Excellent Acupuncture
by andybryan95
I have been a client for almost 2 years. I first came to acupuncture 2 years ago in severe, chronic abdominal pain, due to several surgeries and damaged nerve endings. Lisa was kind, professional, and has been devoted to helping me manage my pain. My pain level has been cut in half, and I am once again functioning. I would recommend her to anyone in need of acupuncture, as she is highly skilled and compassionate.
- Pros: Private office, parking, professional service
- Cons: None
08/28/08
Poor business practices...
by jennyjean24
Lisa just lost a potential long-term new client based on her unreasonable business practice. I purchased a half price gift certificate (valued at $90), but she wrote on it that it had an expiration date. After trying to call a couple of times just before it expired (no answer, no vm...just ringing)--I forgot about it. When I remembered about it and finally spoke with her, I thought it would be reasonable to ask to be able to redeem my gift cert for the amount that was actually paid ($45). She responded "um, that is sort of a non-redeemable situation." So I responded back "so you're telling me that I just threw away $45 to you" and she answered "well, yes."
Needless to say, not a very good business practice; especially to bring on new clients!
Follow Us on Twitter